This two-day course explains how you can get the most out of mobile sales using the Sales Tool. Mobile sales enable you to:
· Enter a quotation or a customer order off-line
· Watch the off-line customer order become an on-line order in Lawson M3
· Use the corporate memory to create leads. These leads can result in quotations and/or customer orders.
What Does This Course Cover?
The objective of this course is to get the most out of the corporate memory, and to use this memory to aim for a quotation or better still, a customer order. By the end of the course you should understand:
· The concept of mobile sales
· The mobile sales process flow
· How to enter, change and maintain quotations and orders
· How sales prices and discounts are retrieved automatically
· How to manually manipulate the discounts
· Integrate customer orders between SMS and Lawson M3.
Who Should Attend?
This course is designed for people who work in sales force teams and are new to sales force automation in Lawson M3 or require an overview/refresher.
To fully benefit from this course we recommend that you have a basic understanding of:
· How to use a Windows 2000 or XP personal computer
· Using Microsoft tools like Internet explorer, Word, Excel
· The order fulfilment process.
It is recommended that you have completed following e-learning courses:
· SMS – Sales Tool
· Customer Order Processing—Introduction
· Pricing and Conditions.
SMSA 1.00 Symbol Explanation
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Information about course dates is only available for Lawson customers who are logged on to the Customer Community.
You must register to gain access to Customer Community. Then you will have access to our entire course offering.