Lawson M3 Service Order Advanced

This is a two-day Lawson Learning course which enables you to effectively use the more advanced features of Lawson M3 Service Order Processing.
Why Should You Attend?
By the end of this course you should be able to
· Get control of the spare parts handling
· Provide easy administration of a wide range of warranty
· Use alias and kits as a part of order entry and invoicing
· Handle prices and discounts
· Create assignments with fixed price
· Manage repair of items sent in for service
· Support the planning of resources.

What Does This Course Cover?
This course deals with the more advanced features of service orders, which include
· Service management concepts
· Service order business processes

The Lawson M3 workflow for:
· Integration to distribution and procurement
· Machine and parts warranty
· Alias and kit handling
· Price handling and discounts
· Fixed price
· In-house repair
· Auto allocation of technician.

Who Should Attend?
This course is designed for people who are familiar with service orders and wish to cover more detailed functionality.

To fully benefit from this course, we recommend that you have:
· An understanding of the service business
· Successfully completed the Lawson M3 Service Management Introduction, or otherwise achieved the
equivalent knowledge.

SMA 1.00 Symbol Explanation

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Information about course dates is only available for Lawson customers who are logged on to the Customer Community.

You must register to gain access to Customer Community. Then you will have access to our entire course offering.