Sales Management Lab
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| Lawson M3 Sales Management Lab | SLSL |
| Open to customers. | Prerequisites (see Who Should Attend) |
This three-day course explains how you can get the most of the sales management process by using Lawson M3. This helps you to customize and streamline your ordering process so that it only includes activities that add customer value, thereby maximizing customer satisfaction and minimizing administration costs.
Why Should You Attend?
By the end of the course, you should be able to:
- Demonstrate an understanding of the processing of customer orders in Lawson M3, the business context in which it is used, and how to manage customer order processing related functionalities.
- Set up and maintain customer related data which will help you to automate your processes. This means that you will save time in your daily order processing, from order entry to payment of invoices.
- Compose your own pricing models to support variety of pricing models required in the marketplace. This supports a highly automated process that minimizes manual input and the costs associated with order entry.
- Configure user-defined inquiry types and monitor customer orders and invoices. You will learn how to inform customers with reliable customer order information and notice problems in the supply chain.
- Detect and handle disturbances in the supply chain as soon as possible before they become problems for the customer.
What Does This Course Cover?
- Customer setup and related data
- Different variances of processing customer orders
- Sales price and discount management
- Customer blanket agreements and sales promotions
- Different types of charges
- Monitoring customer orders and customer invoices and printing monitoring reports
- Manual rescheduling of an individual customer order and mass changing of orders
Who Should Attend?
This course is designed for people who work in order fulfillment and are new to this process in Sales Management or who require an overview or a refresher.
To fully benefit from this course, we recommend that you have a basic understanding of Lawson M3 and how to navigate in it.
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Information about course dates is only available for Lawson customers who are logged on to the Customer Community.
You must register to gain access to Customer Community. Then you will have access to our entire course offering.
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