Lawson M3 Service Agreement Advanced

This one-day course enables you to use the more advanced features of Lawson M3 Service Agreement Processing.
Why Should You Attend?
By the end of this course you should be able to:

• Configure meter-based items and individual items
• Know when, where and how meter-based agreements can be used as part of your solution, and the limitations involved.
• Use different meter invoicing types to set the price of agreements
• Follow up the usage of the equipment in the meter history
• Credit your service agreements both including and excluding meters
• Update the agreements using the renewal function.

What Does This Course Cover?
This course deals with the more advanced features of service agreements, including:

• Meter-handling concepts
• Service agreement business processes

The Lawson M3 workflow for:

• Meter handling
• Meter-based invoicing
• Credit handling
• Renewal of agreements.

Who Should Attend?
This course is designed for people who are familiar with service agreements and wish to cover more detailed functionality.

To fully benefit from this course, we recommend that you have:

• An understanding of the service business
• Successfully completed the Lawson M3 Service Management Introduction, or otherwise achieved the equivalent knowledge.

SAA 1.0 Symbol Explanation

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Information about course dates is only available for Lawson customers who are logged on to the Customer Community.

You must register to gain access to Customer Community. Then you will have access to our entire course offering.