Sales Management Concepts

This one-day course will give the participants conceptual knowledge about activities in the sales process. It serves as a foundation for further Lawson M3 courses.

The goals of this course are to provide participants with:

• Conceptual knowledge that will prepare them for future Lawson M3 courses in related areas
• A better understanding of the concepts used in the sales process and the issues that can arise
• An understanding of where and how the sales process fits with the other core business processes, such as CRM and SCM
• An understanding of sales concepts versus order fulfillment concepts.

What Does This Course Cover?
· Planning and performance management
· Business opportunity management
· Managing quotations
· Following up sales
· Managing prices and sales conditions
· Managing bonuses and commissions
· Managing customer data
· Enabling sales.

Who Should Attend?
Anybody who needs a conceptual understanding of the sales process.

CSAP 1.00 Symbol Explanation

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