Relationship Management
Lawson solutions are designed to give you complete management of customers, with the specific goal of maximizing your revenues and margins. In addition, our solutions allow vendors to efficiently stay in the loop, making it easier and more attractive for them to do business with you. Gaining a competitive edge in today’s competitive global market is crucial, not just to succeed, but to survive. Across the globe, everyone is pursuing the same goal: attract, convert and retain customers. A key element to a superior customer relationship strategy is developing a proactive and collaborative relationship with vendors and suppliers throughout the entire supply chain. Lawson solutions are designed to help you gain the edge in relationship management.Relationship ManagementRelationship Management
Gaining a competitive edge in today’s competitive global market is crucial, not just to succeed, but to survive. Across the globe, everyone is pursuing the same goal: attract, convert and retain customers. A key element to a superior customer relationship strategy is developing a proactive and collaborative relationship with vendors and suppliers throughout the entire supply chain. Lawson solutions are designed to help you gain the edge in relationship management.LawsonContinually improve customer service (M3)Continually improve customer service (M3)
In today’s fast moving and competitive environment, providing outstanding customer service is a lot more complex than just getting the right product to the right customer at the right time. Success depends on having CRM solutions with differentiated service levels and value-added services. In todContinually work on improving service for customers and constituents (S3)Continually work on improving service for customers and constituents (S3)
Every organization wants to deliver superior customer service. Yet, cost and resource constraints, out-dated systems and processes, and a myriad of other factors can pose a serious challenge to meeting that goal. Lawson can help improve your ability to provide the service your customers expect, while helping your organization cut out redundant steps, eliminate many manual tasks, and reduce the potential for costly data errors.Every Find different pricing structures for different vendorsFind different pricing structures for different vendors
Price quoting places great demands on your company. Yet your customers want fast and simple answers. At the same time, you have to exercise control over the risks, costs and revenues for each contract and customer. Controlling agreements and tracking equipment are vital components of your business.Price Improve customer relationship managementImprove customer relationship management
Take advantage of comprehensive integration between market development, sales and after-sales service processes, particularly in multi-channel sales environments where a complete and real-time picture of customer commitments is paramount. Combining highly integrated web, mobile and traditional order management tools with full service and rental management capability, Lawson helps you manage everything from simple to complex customer relationships.Take aImprove the customer experienceImprove the customer experience
Retailers and other high-volume industries are aggressively evaluating technologies to obtain a deeper understanding of consumer behavior and enable timely responses to their needs. To profitably grow in this challenging market, many organizations are investing in technologies that directly impact the customer experience.
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Using a secure Internet connection and standard web browser, vendors can satisfy their need to know the status of invoices, receipts, payments, inventory levels, and shipment receipt, anytime it’s convenient for them. The easy-to-navigate portal also provides a conduit for vendors to update their address and contact information.Using - Software
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Business Process Management
- Lawson's Business Process Management products provide companies the means with which to connect, configure and customize their Lawson solution.
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Sales & Customer Relationship Management
- This complete suite of CRM software is designed specifically to give
medium-sized enterprises complete 360-degree management of your
customers, with the specific goal of maximizing both your revenues and
your margins. Our customer sales and service software enables efficient
management of customer marketing intelligence, opportunity information,
and sales force automation. Plus, it offers an information platform for
all sales planning, marketing and customer-facing activities. Key
applications include:
- Sales Management
- Maintenance Order Management
- e-sales: B2B and B2C
- Sales & Marketing Automation
- Service Management
- Project Management
- Customer Relationship Management
- This complete suite of CRM software is designed specifically to give
medium-sized enterprises complete 360-degree management of your
customers, with the specific goal of maximizing both your revenues and
your margins. Our customer sales and service software enables efficient
management of customer marketing intelligence, opportunity information,
and sales force automation. Plus, it offers an information platform for
all sales planning, marketing and customer-facing activities. Key
applications include:
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Enterprise Asset Management
- Specifically designed for organizations whose asset reliability and availability is crucial to the success of their business, enterprise asset management software from Lawson is a preconfigured, best-of-breed maintenance management solution that helps ensure your assets remain available, and reliable. Key applications include:
- Diagnostics Management
- Equipment & Component Control
- Maintenance Performance & Costing
- Work Order Processing
- Enterprise Asset Management
- Specifically designed for organizations whose asset reliability and availability is crucial to the success of their business, enterprise asset management software from Lawson is a preconfigured, best-of-breed maintenance management solution that helps ensure your assets remain available, and reliable. Key applications include:
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Enterprise Performance Management
Lawson performance management solutions offer simple yet sophisticated software that helps you consolidate valuable information and create views of enterprise data at any level of detail, even across disparate applications. Plus, you can locate and leverage your organization's existing intellectual capital and set up a system of automatic notifications for timely delivery of important information.
Key applications include:
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Business Intelligence
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Smart Notification
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- Enterprise Performance Management
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Search Tool - Lawson Enterprise Search
- Similar to a search feature, Lawson Enterprise Search lets you conduct free-form searches across multiple data sources and get secure search results that include descriptions, form keys and actionable links.
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Financial Management
- The Lawson M3 Financial Management suite helps you capture, analyze and
manage all financial information related to your company’s operations.
Designed to offer you more effective cost-reduction strategies and more
accurate forecasting and costing models, Lawson financial integrates
with the other M3 suites and enables you to respond more quickly to
emerging trends and issues. Key applications include:
- Budgeting & Cash Flow Management
- Product Costing
- Multiple Unit Coordination
- Risk Management
- Accounts Payable & Accounts Receivable
- General Ledger
- Report Generator
- Tax Management
- Financial Management (M3)
- The Lawson M3 Financial Management suite helps you capture, analyze and
manage all financial information related to your company’s operations.
Designed to offer you more effective cost-reduction strategies and more
accurate forecasting and costing models, Lawson financial integrates
with the other M3 suites and enables you to respond more quickly to
emerging trends and issues. Key applications include:
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Financial Management
Lawson financial software creates the transparency that leads to improved budget management, effective cost-reduction strategies, more accurate forecasting and faster responses to emerging issues. Automate your extensive data-collection and management tasks and reduce data entry redundancies. Key applications include:
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Budget Preparation & Reporting
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Grant Management
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Compliance Control Manager
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Accounts Payable & Accounts Receivable
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Financial Reporting Self-Service
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General Ledger
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Lawson for Fashion
- Lawson for Fashion is a comprehensive enterprise software system, specially designed for those in the fashion industry to give you the tools you need to improve profits and combat chargebacks.
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Manufacturing Operations
- Lawson Manufacturing Management is designed to help reduce operational over-heads and support operational efficiencies in discrete, process, and mixed-mode manufacturing environments. Both simple and complex manufacturing environments can be planned, managed, and monitored with particular focus on increasingly complex regulatory control (such as traceability and shelf life).
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Mobile Solutions
- Lawson Enterprise Mobility is a set of leading edge mobility solutions for field service, sales, operations, route accounting and delivery forces. Enterprise Mobility is both tightly linked to other elements of the M3 suite and also a best-of-breed standalone solution.
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QuickStep Distribution
- Specifically designed for mid-sized companies, our preconfigured distribution solution covers all the features and functionality you need to get up and running quickly. QuickStep Distribution delivers predefined but easily configurable menus, processes, templates and training. It reduces and streamlines the steps required for a customized system implementation, saving you time and money. Yet it’s flexible enough to be customized to your unique requirements. The result is an affordable solution that meets your immediate needs but also forms the basis for future growth and improvement.
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QuickStep Government
- This predefined, flexible solution provides standardized best practices that allow you to implement your government ERP software more quickly and cost effectively. At the same time, QuickStep for Government is flexible, so you can execute continuous improvement over the long term as the needs of your public sector organization change.
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QuickStep Manufacturing - our preconfigured solution
- QuickStep Manufacturing is ideal for companies who want to implement Lawson applications rapidly and easily, but envision growth ahead and need long-term scalability and continuous improvement.
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Service Management
- Lawson M3 Service Management handles your entire organization with one fully integrated solution, providing a foundation for building long-term partnerships with your customers. Designed for companies that operate a field service force as part of their operation. It enables you to manage, control and streamline your entire service organization, generating complex service contracts to promptly and efficiently handle service calls.
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User interface - Lawson Smart Office
- This desktop-personalization technology allows you to customize your information workspace. Rather than wasting time logging in and out of multiple applications, Lawson Smart Office gives you a single, easy desktop interface to access all of the Lawson and non-Lawson applications you use to do your job every day.
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Student Activity Management
- Lawson Student Activity Management is a point solution created to assist K-12 schools in tracking the collection of monies for student fees and activities.
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Supply Chain Management
- Lawson supply chain solutions are designed to drive inefficiencies and hidden costs out of your back office purchasing activities. Through process automation, strengthened internal controls and increased visibility to purchasing activities, these solutions help support your goal to ensure compliance with purchasing controls. Key applications include:
- Procurement
- Strategic Sourcing
- Contract Management
- Vendor Self-Service
- Mobile Supply Chain Management
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Point of Use
- Surgical Instrument Management
- Electronic Payment Connector
- Supply Chain Management (S3)
- Lawson supply chain solutions are designed to drive inefficiencies and hidden costs out of your back office purchasing activities. Through process automation, strengthened internal controls and increased visibility to purchasing activities, these solutions help support your goal to ensure compliance with purchasing controls. Key applications include:
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Supply Chain Management
- The robust Lawson supply chain solution offers automated,
exception-based replenishment with built-in forecasting intelligence.
You’ll have full confidence that warehouse inventories are being managed
to provide optimal service levels with the smallest possible carrying
costs. M3 Supply Chain copes as easily with the configuration of
increasingly complex supply chains as it does with high volumes of
simple transactions, using flexible tools to help with strategic
decision making and operational control. Key applications include:
- Supply Chain Execution (including Inventory Statistics, Warehouse Management, and Item Data Interfaces)
- Supply Chain Planning (including Forecasting, Material Planning, Global CTP, Multi-Site Planner, and Demand Planner)
- Procurement (including Purchase Delivery Schedules, Purchase Order Processing, and Supplier Evaluation & Statistics)
- e-Procurement
- Mobile Supply Chain Management
- Supply Chain Management M3
- The robust Lawson supply chain solution offers automated,
exception-based replenishment with built-in forecasting intelligence.
You’ll have full confidence that warehouse inventories are being managed
to provide optimal service levels with the smallest possible carrying
costs. M3 Supply Chain copes as easily with the configuration of
increasingly complex supply chains as it does with high volumes of
simple transactions, using flexible tools to help with strategic
decision making and operational control. Key applications include:
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Lawson System Foundation
- The M3 System Foundation Suite provides and manages the essential applications and functions necessary to run and operate the M3 Enterprise Management System. It combines an industry-standard, open-run-time environment with the tools for managing deployment, security and performance for all M3 applications.
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Warehouse Management
- Lawson M3 Warehouse Management (WHM) addresses the activities required inside warehouses and distribution centers. It offers best-of-breed functionality that helps speed up the flow of goods, from goods receipt to shipping. Tools such as the task manager create more efficient utilization of warehouse personnel and equipment. Fully configurable work flows help provide greater accuracy and precision in vital processes. In goods receipt and put away, operations such as container management, sampling tests, intelligent location selection and cross-dock routings can be set up individually for products and supply channels.
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- Acquire and manage top talent that is educated, experienced in my industry, and a good fit for my organization (S3)
- Attract and retain a skilled workforce that has industry experience and is good fit for my organization (M3)
- Attract and retain top talent within the Gen X and Gen Y workforce
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Automate Manual Supply Tasks and Processes
Whether you manufacture, distribute, store, rent, or sell products, the demand for effective, efficient operations is constantly increasing. These efficiencies can be gained with automated solutions from Lawson.
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Automate Manual Tasks & Processes
- Automating business processes across disparate applications improves response time, increases efficiency, improves internal controls, and reduces costs, delivering measurable results to your bottom line. Lawson helps you automate business processes by integrating application services and users to eliminate many costly, time-consuming manual operations.
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Automate and decentralize routine tasks in a consistent and auditable way
- At Lawson, we offer a broad range of tools and resources to help you automate operational tasks.
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- Automate processes like stock replenishment and stock balancing
- Become more demand-driven and agile
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Better Inventory Planning and Management
To achieve operational excellence, manufacturers need increased visibility from the top floor to the shop floor with the ability to view the status of orders, inventory changes, and overall process performance. Seamlessly connecting manufacturing processes with the enterprise layer requires a tightly integrated yet flexible
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- Better manage and control costs for store space, labor expenses, and other operational issues
- Better manage and more efficiently respond to consumer demand
- Better manage and respond to peak-season demand - changeability, seasonality, inventory
- Better manage forecasting and inventory for accuracy and just-in-time product replenishment
- Constantly combat margin erosion (M3
- Efficient item maintenance
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Find a cost-effective solution to replace outdated solutions while getting the most from an ever-shrinking budget
- Tight revenue streams and shrinking budgets are more common than ever. Expectations for accountability and transparency have never been higher. But that budget somehow keeps getting smaller. Lawson solutions are robust enough to handle your most complex business objectives, and scalable to support your evolving needs.
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- Gain administrative efficiencies, transparency, and accountability through best practices, integrated business processes and systems, and access to information
- Gain visibility to entire supply chain (M3)
- Gain visibility to entire supply chain to integrate and manage functions from warehousing and distribution to back office store systems (S3)
- Improve inventory management
- Increase efficiencies, control costs, and do more with less (M3)
- Increase operational efficiencies, control costs, and manage spending (S3
- Manage hundreds of thousands of items in a flexible way with minimal administration
- Manage orders for multiple outlets across multiple locations
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Margin Transparency and Management
When it comes to razor thin margins and a focus on profitability, every single decision you make -- about product, pricing, staffing, or logistics – impacts costs and revenues. The right software can help position you for strong growth in today’s competitive market place. Lawson can help provide a critical edge, supporting faster decisions, more cost control, and a tighter grip on margins.
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Experience the Lawson Difference
Talk to a sales representative to learn how Lawson distribution solutions can benefit your organization.
