Depot Service Management
Lawson M3 Helps You Deliver on Time
The foremost objectives when maintaining complex equipment are to minimize the customer's operational downtime and protect capital investment. This is valid for many types of equipment within a variety industries including transportation, industrial machines and engines, medical and laboratory, office equipment and construction.
Servicing complex equipment is challenging for any depot service and repair operation. Customer demand on reliable delivery depends on: availability of technicians with the right skills, availability of spare parts and tools, up-to-date technical documents, knowledge of the equipment type and its revisions, the present status and history of the object and so on. In addition, the information should be related to and evaluated according to the customer contract.
And, as if this wasn't enough, unplanned work is more a rule than an exception. This may entail intensive collaboration with the customer during the maintenance execution to get approval to complete the work required at an agreed price.
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