Better HR Service Delivery. Fewer Resources. Lower Costs.

Do you want to deliver better HR services without breaking the bank? Lawson HR Service Delivery can help you get there. It's like giving every member of your workforce their own HR assistant — available 24/7 — to provide the personalized, accurate information they need to create and update their own HR records, keep up to date on company policies and fully understand their total compensation.

HR Service Delivery helps Lawson customers transform HR into a strategic partner and fully engage employees, all while lowering annual HR service delivery costs. Your HR service delivery platform moves your organization toward true HR shared services, and HR shared services helps:

• Support a multi-tier approach to HR service delivery.
• Employees answer their own HR questions, often in two clicks or less.
• HR service reps provide accurate answers, often on the first call.
• Your service center handle tier 2 calls with fewer HR resources.

HR Service Delivery is a confidential, secure environment where employees, managers and HR professionals may obtain information on how to deal with sensitive personal issues and corporate information and policies. With HR Service Delivery, employees can feel more at ease when dealing with sensitive issues (such as divorce) or conditions associated with employee assistance programs.