New Xtreme Support Plans

Infor Xtreme Support announces the new Xtreme Support Plans for its Lawson products replacing the previous Lawson Basic, Bronze, and Silver Support programs. 


It’s Xtreme because we are taking our global, award-winning support team and setting a higher standard. Over the coming months, you will see how Infor is raising the bar with Xtreme Support.

Infor is deeply committed to an industry leadership role within support, because we know that’s what it will take to win and keep your business. Infor Xtreme Support is:

  • Specialized–Our expert specialists have deep knowledge of our products and a wealth of experience helping customers.

  • Personalized–Call or enter a case electronically. We will help you get the answers you need quickly and efficiently.

  • Proactive–Our goal is to address issues before you even think to ask and to provide proactive notifications of potential concerns with your Lawson products. 

  • Accountable–We want to build a personal relationship with you and hold ourselves accountable for your satisfaction with our support.

You have choices.
Choose the support plan for the Lawson products you use, depending on your needs, size, and complexity.  Whichever maintenance and support plan you choose, you can be sure you’ll receive the industry’s best practices in global delivery and support capabilities.

Learn More about our Xtreme Support Plans
Give us a call to find out how Xtreme Support Plans and support services can help your organization get the most out of your Lawson solutions.

Xtreme Elite Support


"The Xtreme Elite program has been an extremely valuable addition to our Lawson Products.  Our Elite Account Manager has become my Lawson go to person for many different reasons. I have attended the 10 CUEs held by Lawson and I must say that when we went to Xtreme Elite the special treatment and networking opportunities have been a great asset as well."

 

Eloy Molina

Sr. Project Manager

NorthShore University HealthSystem

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