Construction, Mining & Agriculture

Enhancing After-Sales Service

Your customers want low-cost dependable equipment. They also want continuous support they can count on. Equipment management software from Lawson provides a clear, integrated view of your business. You’ll know your customers and their equipment better than they know it themselves – helping you deliver the kind of service that generates repeat business over a lifetime.

 

Equipment Lifecycle Management

Whether you manufacture, distribute, service, overhaul or rent equipment, our solution has you covered. Lawson can help you manage your units throughout the entire lifecycle. We're with you from initial forecasting and sale of the equipment, through to shipping, renting, servicing, overhaul and final disposal. With our equipment management software you can:

  • Deliver first rate customer service
  • Run your rental operations more effectively
  • Improve field service operations
  • Maintain better visibility over customers, equipment and finances

If you’re looking for support for your after-sales service organization or need an all-encompassing system to include your manufacturing operations, we can help.

Experience the Lawson Difference

Talk to a sales representative to learn how Lawson solutions for equipment dealers could benefit your organization.


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 “Finning has an aggressive business strategy that will significantly increase our parts and service revenue by the end of the decade. To effectively handle the increase in volume that will come from that growth, we need one reliable IT solution that is easy to use, tightly integrated with Caterpillar, and meets our global business, technical and customer needs.”

~Jeff Leigh, Vice President of Business Processes and Systems, Finning International

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